Last updated: Thursday July 23rd, 2020

Advice on contribution based benefits
Citizens Advice in West Sussex brings you helpful information on contribution based benefits.

Managing short-term cash flow problems:
Advice on several new measures that have been introduced if you’re facing short-term cash flow problems because of Coronavirus. UPDATE: The payment freezes that Julie talks about must be requested by 31st October 2020.

Lowering your Council Tax bills:
Information on three different schemes you may be eligible for, which could help you to lower the amount of Council Tax you pay.

Paying your mortgage:
Debt specialist Julie gives you some useful information for anyone who is worried about paying their mortgage during the Coronavirus crisis, including payment ‘holidays’ and measures put in place to help. UPDATE: Payment ‘holidays’ must be requested by 31st October 2020 and new repossession action by lenders has been suspended until 31st October 2020.

Paying back loans or credit cards:
If you’re worried about paying back loans or credit cards during these times, here’s some expert advice from our Debt Specialist Julie, that you may find useful. UPDATE: you have until 31 October 2020 to apply for a payment freeze.

Topping up your prepayment meter:
Take a look at this short video, for some useful information which may help you to put your mind at rest if you’re concerned about topping up your meter during the crisis.
For further information, please visit the Citizens Advice website here.

How to recognise, avoid and report scams during the Coronavirus crisis:
If you’re worried about scams during this time, watch this short video to learn how to recognise and how to report a scam.


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