Our phone lines can get busy. See all the other ways of contacting us here.
We can help if you’re worried about paying your energy bills
It can be stressful if you are struggling to pay your bills.
As the weather gets colder and energy costs rise, you may be finding it hard to heat your home or are having to choose between heating and eating.
If you are on a low income, vulnerable or have a health condition, the following services could benefit you:
1-to-1 Energy Advice Appointments
We can help you understand your bills, advise you on how you could reduce your energy costs and help available to you. Appointments can be done by phone, face-to-face, web chat and video.
Group Energy Information Sessions
These group sessions are for the public, offering energy tips on how to save money. They can be carried out both virtually or in-person.
To organise either an appointment or group session, email: energyadvice@westsussexcab.org.uk
No-one should be worried about heating their home, or have to choose between turning their heating on and feeding their family.
What we can help with
Money
We can assess your financial situation, check your benefit entitlement and make sure you’re claiming everything you’re eligible for.
We can also help you to budget better.
Grants
We can check if you’re eligible for any grants or money to help you pay your bills.
Your energy usage
Switch
How to get in touch with us
Quick Hints & Tips
There are ways you can help to reduce the cost of energy, and also the amount of energy you use.
- Use your heating controls more effectively, such as thermostats, radiator valves and timers. You can save £100 per year by only heating your home when you really need it.
- Use energy efficient lightbulbs – this can save £50 over the lifetime of the bulb.
- Turn off appliances instead of leaving them on standby – this can save £30 each year.
- Switch your provider for one that gives you a better tariff. You can check whether you can get a better rate yourself by using our comparison tool.
- You can apply for grants and spport from your supplier and also from the Government.
- Get in touch with us to get expert, friendly help.
Useful Links:
- Comparison Tool – You can use our price comparison tool to compare prices from different energy suppliers.
- National Citizens Advice – Information about your energy bills, from getting a better energy deal to making a complaint.
- Energy Advice Booklet – How to understand energy and save money.