For information relating to Coronavirus, please click here.
Our normal drop-in services are currently closed. To find out how you can get advice from us, please click here.

The Energy Advice Programme in West Sussex

The cost of energy can cause plenty of stress, if you are struggling to pay your bills. You might find that you are worried about turning on your heating at home, or having to choose between keeping your home warm and feeding your family.

We can help you to find a way to reduce your energy costs. We can help you to find a better deal, choose the right payment method for you, and access help from energy suppliers and from the Government.

We will look at your situation and research your options. We can help you to contact your supplier and apply for grants you may be eligible for.

As part of our process…


We’ll assess your whole financial situation, check your benefit entitlement and make sure you’re claiming everything you’re eligible for.
We can also help you to budget better.


If you’re eligible for grants to help you with your bills, we can support you to apply for these.

Your energy usage

We’ll suggest ways you could use less energy in your home – helping your finances and the environment.


We’ll help you check you’re on the best tariff for you, and support you to make the switch if you could get a better deal.

You can contact us on Adviceline, email us, or visit us at your local advice centre to request an appointment.All our contact details can be found on the link at the top of this page.

Quick Hints & Tips

There are ways you can help to reduce the cost of energy, and also the amount of energy you use.

  1. Use your heating controls more effectively, such as thermostats, radiator valves and timers. You can save £100 per year by only heating your home when you really need it.
  2. Use energy efficient lightbulbs – this can save £50 over the lifetime of the bulb.
  3. Turn off appliances instead of leaving them on standby – this can save £30 each year.
  4. Switch your provider for one that gives you a better tariff. You can check whether you can get a better rate yourself by using our comparison tool.
  5. You can apply for grants and spport from your supplier and also from the Government.
  6. Get in touch with us to get expert, friendly help.

Find out more about volunteering

“Citizens Advice helped me through my own debt problems, and now I’m glad I can share this help with others as a trained volunteer.”