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It can be stressful if you are struggling to pay your bills.

We can help you to keep your home warm. Please contact us.

We’ll check whether there are grants or money available to help you pay your bills*, and we can also help you to make sure you’re getting the best deal.

If you’re in an emergency, we may be able to help with fuel vouchers or mobile phone top-ups*.

Scroll down to take a look at the sort of support we can offer.

*Eligibility criteria apply.

No-one should be worried about heating their home, or have to choose between turning their heating on and feeding their family.

What we can help with

Money

We can assess your financial situation, check your benefit entitlement and make sure you’re claiming everything you’re eligible for.
We can also help you to budget better.

Grants

We can check if you’re eligible for any grants or money to help you pay your bills.

Your energy usage

We’ll suggest ways you could use less energy in your home – helping your finances and the environment.

Switch

We’ll help you check you’re on the best tariff for you, and support you to make the switch if you could get a better deal.

Quick Hints & Tips

There are ways you can help to reduce the cost of energy, and also the amount of energy you use.

  1. Use your heating controls more effectively, such as thermostats, radiator valves and timers. You can save £100 per year by only heating your home when you really need it.
  2. Use energy efficient lightbulbs – this can save £50 over the lifetime of the bulb.
  3. Turn off appliances instead of leaving them on standby – this can save £30 each year.
  4. Switch your provider for one that gives you a better tariff. You can check whether you can get a better rate yourself by using our comparison tool.
  5. You can apply for grants and spport from your supplier and also from the Government.
  6. Get in touch with us to get expert, friendly help.

Find out more about volunteering

“Citizens Advice helped me through my own debt problems, and now I’m glad I can share this help with others as a trained volunteer.”