We have an exciting opportunity for an experienced Money Advice Caseworker to join our successful Money Advice team helping clients to maximise their income. As part of a team, you will provide a full range of debt advice and an opportunity to empower clients through face-to-face, telephone and digital communication channels, acting for clients where necessary to provide positive outcomes.

We are looking for someone with excellent communication skills with an ability to work under pressure with minimum supervision. You will be self-motivated and organised with a minimum of 6 months experience of money advice casework within an advice agency and have experience or a high understanding of DRO’s, bankruptcy and specialist casework.

Who we are looking for

We are looking for an individual to work to deliver an excellent service to support our clients, working closely with our partners. We are looking for someone with excellent communication skills with an ability to work under pressure with minimum supervision. You will be self-motivated and organised with a minimum of 6 months experience of money advice casework within an advice agency and have experience or a high understanding of DRO’s, bankruptcy and specialist casework.

You will work with a professional supportive team and be responsible for the management of other advisors. There will be opportunities to progress in the organisation.

In exchange, you will have 25 days annual leave, a comprehensive induction and personal learning plan and working in an ambitious local charity who empower our clients to improve their lives.

Applicant information

Interested? To apply please complete our online application form outlining your suitability for the role, according to the job description and person specification.

Citizens Advice West Sussex is committed to diversity and equal opportunities for applicants and employees.

Job details

LocationRemote
Hours37 hours per week
Salary£22,000 - £28,000 per annum dependant on experience
Contract type6 months fixed term contract
Closing Date4th August 2021
Interview Date11th August 2021

Application pack

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