Citizens Advice in West Sussex is a local charity giving free independent advice to residents.  We are recruiting an experienced caseworker to join our money advice team in preventing homelessness through income maximisation, debt management and budgeting. You will have excellent organisation skills and able to manage a varied caseload, maintaining quality whilst meeting case targets.    

The ideal candidate will be Money Advice accredited and able to meet or willing to work towards Debt Supervisor level. You will need strong case management and able to work to AQS levels.  Excellent communication and negotiation skills, build relationships with local authorities and engagement by clients to achieve successful outcomes. 

A trainee role will be considered for the right candidate who can demonstrate knowledge in one of the areas and transferable skills, agreeing to meeting key training and quality milestones.   

We are committed to equity, diversity and inclusion, we support the development of our staff and provide access to ongoing training and coaching.

Please note we do not accept CVs for the vacancy

To apply please download and complete the APPLICATIONFORM. Submit this, and the optional Equality form via ‘Submit your application’ button. You will need to upload the form into the ‘Upload your documents’ sections.

If you have any questions please email


Job details

Application pack

LocationCrawley with some travel
Hours20 hrs (Flexible days)
Salary£24,000 - £27,000 per annum pro rata. Trainee will be considered dependant on experience
Contract typeFixed term until end of March 25 (extension dependent on funding)
Closing Date18 June 2024
Interview DateTBC


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