For information relating to Coronavirus, please click here.
All our face to face services are currently closed. To get help from us without leaving your home: please click here.

Are you from a BAME background and live in Crawley?

What is this research for?
We are carrying out research to understand why Black, Asian and minority ethnic people may have been worse affected by Covid-19, so we can work together to understand why, and urgently tackle this.

We are asking people from BAME backgrounds to provide information and share your experience during the Coronavirus crisis. This is so that we, with the NHS and others, can use this to make recommendations to help improve things as our communities recover from Covid-19.

How you can take part?
Our survey is now closed
but if you would like more information or to share your experiences, please send us an email at Thank you to everyone who has taken part in our research, and we will share our findings in due course.

The Coronavirus crisis has affected everyone in all communities. However there is evidence that Black, Asian and minority ethnic people may have been worse affected than others.

How you can help us:

You can help us to build a picture, by taking our survey about how the Coronavirus crisis has affected you, your family and your community. You can also share your experience with us in your own words.

  • Have you felt informed about the risks and the guidelines?
  • Have you understood what you need to do?
  • Has is been easy to get help and support if you need it?
  • If you need healthcare, do you know where to go and who to ask?

Tell us your story:
Our survey is now closed but if you’d like to share your experiences with us please send us an email at

Thank you to everyone who has completed our survey and taken part in one-to-one interviews and focus groups, to share their stories with us. 

This project is funded by Sussex NHS Partnerships. All surveys and interviews will be treated anonymously and kept securely by Citizens Advice in West Sussex (North, South, East) in line with GDPR (General Data Protection Regulation 2018).  If you’d like more information about this project or to find out how you can get involved, please get in touch with us:

Who are we?

We are a registered charity based in West Sussex giving free, independent and confidential advice and information to help people with problems they may be facing and their rights.

Recently we have been advising lots of people on issues to do with Coronavirus, including furloughing, applying for benefits and discrimination.

We use the insight into the problems our community faces to make changes to the system, and to make things fairer and better for everyone.

Do you need advice?
You can chat with our team about any problems, such as:

  • benefits
  • employment
  • housing
  • debt
  • discrimination
  • and much more.

Call our Adviceline: 0344 477 1171 (Monday to Friday, 9am-4.30pm)
Please click here for web chat or email advice.

Find out more about volunteering

“Are you interested in influencing policies and decisions that affect the community? Why not volunteer for the research and campaigns team.”