The role

Citizens Advice in West Sussex (North, South, East) are looking for a Training Supervisor to join our Core Service team in Shoreham-by-Sea. You will support staff and volunteers to improve standards of service delivery by providing relevant training and development to help them to meet required competencies and to pass their assessments.

Who we are looking for

We are looking for a Training Supervisor, with a minimum of 12 months experience of developing and coaching others to develop their job skills and work towards required qualifications. You must possess excellent communication skills and an awareness and understanding of different learning styles, to foster successful learning outcomes for a variety of people. You should have experience of setting and monitoring learning objectives and working within a competency framework. Good organisation skills and the ability to provide feedback objectively and sensitively are essential.

Applicant information

Interested? To apply please download and complete our online application form outlining your suitability for the role according to the job description and person specification and send it to

Citizens Advice West Sussex is committed to diversity and equal opportunities for applicants and employees.

Job details

LocationBased in Shoreham-by-Sea but flexibility required to work in other West Sussex offices. Some homeworking considered.
Hours37 hours per week
Salary£25,000 per annum
Contract typeFixed Term until 31st March 2022
Closing Date4th August 2021
Interview Date12-13th August 2021

Application pack

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