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We are Citizens Advice in West Sussex – your local charity

Our mission

To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. 

For every voice to be heard and to improve the policies and practices that affect people’s lives.

Solving problems, changing lives – making society fairer

27,648

We helped nearly 28,000 people last year*
*2020/21

1 in 2

After getting advice from us, 1 in 2 people felt less stressed

£12,621,211

In 2020/21, for every £1 invested in our service, we saved government and public services £7.43, that’s a total of £12,621,211

85%

Of those supported, 85% of people felt the service they received helped them find a way forward

What we do

Every year thousands of people come to us for advice and help solving their problems. We are your Citizens Advice, we’re here for everyone and help with problems like managing debt or household bills, understanding rights at work or housing issues.  We also provide specialist services in debt, homelessness and employment.

We are part of the National Citizens Advice network.  This means we share knowledge and best practice so that people can expect a quality service.  Together we work to fix the underlying causes of peoples problems using evidence from across our network; we call this work our Research & Campaign work.

 

Our commitment

We are committed to promoting equality through our service, and as a place to work. Our equality aims are aligned to those of National Citizens Advice. We will be a stronger champion for equality by:

· Challenging discrimination through advice

· Championing equality through research and campaigns

· Valuing diversity as an employer and volunteer agency

   Our values:

Responsible

We’re informed and honest

Generous

We’re compassionate and collaborative

Inventive

We’re problem solving and forward thinking

General non-advice enquiries

If you have a general question that you want to ask the Citizens Advice in West Sussex team, you can use our general enquiry form.

This is not for asking us for advice, please contact us here if you need advice.

 

Find out more about volunteering

“Volunteering is such a fantastic experience, and everyone here makes me feel that what I do is appreciated.”