Want to feel more confident online?
Join us at our Digital Community Café at Broadfield Library, Crawley, a friendly drop‑in session where you can get support with anything from setting up and using email to staying safe online.
Free, responsible, honest
advice in West Sussex
Contact my nearest Citizens Advice in West Sussex
Registered charity in England & Wales. Charity no. 1116660
Worried about paying your energy bills this winter?
Talk to our team for free advice and support about bills, debt, energy suppliers and making your home more energy efficient.
Cost of Living Survey 2025/2026
If you are a West Sussex resident, please fill out our survey to help us better understand how people in our communities are coping with the rising cost of living.
Free, responsible, honest
advice in West Sussex
Registered charity in England & Wales. Charity no. 1116660
Citizens Advice in West Sussex AGM 2025
Read about our AGM
Registered charity in England & Wales. Charity no. 1116660
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Thank you so much. A lot of people would be totally lost and alone if it was not for your kind and professional care, help and advice
Thank you all, you guys have done your best to help me so much in a number of situations. I really appreciate you all.
"Before coming here, I didn’t talk to anyone for days. Now I have friends and a reason to leave the house."
News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
