Energy and Utility Bill Advice
We can help if you’re worried about paying your energy bills
As the cost-of-living crisis impacts many and energy costs rise, you may be finding it hard to handle your bills, particularly gas and electricity.
We can help you with:
- Energy bill payments
- Taking action on energy debt
- Switching suppliers
- Signing up for grants
- Understanding new schemes
- Making your home more energy-efficient
- Assisting With home improvements
- Help With repairs using grants
- And much more
Home visits
If you are a West Sussex resident, you can request an appointment for a home visit by filling out a request form. We will then contact you to arrange a time for one of our energy caseworkers to visit to see if you can save energy around the home.
Warm Spaces
Throughout the colder months we will be visiting local community spaces to offer proactive support and information on a wide range of energy topics. Keep an eye on this page for updates about where we will be and when.
For all of your energy-related queries call our dedicated team on 01273 944433. Please leave a detailed voicemail with your name and contact information and someone will get back to you as soon as possible.
Alternatively if you need an appointment at one of our offices or if you would like to refer someone to our vulnerable customers energy project please email energyadvice@westsussexcab.org.uk and we will get back to you to arrange an appointment.
How to Get Advice

In Person

By Phone

Online

Refer Someone
News & Events
The summer holidays promise a fun-filled time for the family but trips out and treats can be expensive. The Great British Summer Savings scheme is designed to help cut the costs. The Government has reduced VAT on eligible activities from 20% to 5% across the country and expects businesses to pass these savings on to customers. This means many attractions, activities and meals out will be cheaper.
This summer, I had the incredible opportunity to complete a six-week Projects and Marketing Internship at Citizens Advice West Sussex (CAWS). Looking back on my experience, I can honestly say it has been one of the most valuable and rewarding experiences of my university journey so far.
Our Spring/Summer Newsletter is here!
On 16th July, we were proud to be a part of the Crawley Legal Walk, raising vital funds for our charity to be able to continue providing free, independent advice to those who need it. Together, legal professionals and supporters walked 10km around Tilgate park, coming together for a fantastic cause while enjoying the beautiful surroundings and great company.
Heatwaves can make everyday life uncomfortable and even risky for your health. Staying cool and hydrated is key, and a few simple changes can make a big difference. Here are ten easy tips to help you beat the heat:
Our Winter Newsletter is here!




