Changing things for the better
Ultimately our aim is to change things for the better.
The Research and Campaigns team collects evidence, which we have been given from our clients which affects many others.
We spot unfair practices and policies, which can make things harder for people in West Sussex and Nationally.
We gather this evidence to build a powerful message that we pass on to people and companies who make and influence decisions that affect everyone.
Community Engagement Research
Working together to improve experiences for diverse communities in our local areas.
Your Health, Your Voice
Bringing the voices of 16-25 year olds to make change
Health and accessibility needs of the Chagossian community
Improving local services and health outcomes following demographic change
Poverty in West Sussex Report
An overview of poverty in West Sussex following research and insight gathering in partnership between the two West Sussex Citizens Advice
Bereavement Report
Supporting communities through bereavement and loss
News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
