Changing things for the better
Ultimately our aim is to change things for the better.
The Research and Campaigns team collects evidence, which we have been given from our clients which affects many others.
We spot unfair practices and policies, which can make things harder for people in West Sussex and Nationally.
We gather this evidence to build a powerful message that we pass on to people and companies who make and influence decisions that affect everyone.
Community Engagement Research
Working together to improve experiences for diverse communities in our local areas.
Your Health, Your Voice
Bringing the voices of 16-25 year olds to make change
Health and accessibility needs of the Chagossian community
Improving local services and health outcomes following demographic change
Poverty in West Sussex Report
An overview of poverty in West Sussex following research and insight gathering in partnership between the two West Sussex Citizens Advice
Bereavement Report
Supporting communities through bereavement and loss
News & Events
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
“Volunteering here makes me feel like I am doing something useful”. Citizens Advice in West Sussex is currently looking for receptionist volunteers at several of its offices.
Over the summer, there have been a rise in parking scams across the UK. People have reported having their card details secretly stolen by cark park machines that have been tampered with and receiving fake text messages from fraudsters about unpaid tickets asking for bank details. Read on to find out the best ways to keep yourself and your family protected from some of the most common tricks that parking fine scammers use.
When asked about the benefits of volunteering for CAWS, our colleagues have talked about how diverse, challenging and rewarding the roles are here. One volunteer shared that she gives up her time to work with our team because it gives her “satisfaction to know that she is doing something that is worthwhile for the local community.”