Changing things for the better
Ultimately our aim is to change things for the better.
The Research and Campaigns team collects evidence, which we have been given from our clients which affects many others.
We spot unfair practices and policies, which can make things harder for people in West Sussex and Nationally.
We gather this evidence to build a powerful message that we pass on to people and companies who make and influence decisions that affect everyone.

Community Engagement Research
Working together to improve experiences for diverse communities in our local areas.
Your Health, Your Voice
Bringing the voices of 16-25 year olds to make change
Health and accessibility needs of the Chagossian community
Improving local services and health outcomes following demographic change
Poverty in West Sussex Report
An overview of poverty in West Sussex following research and insight gathering in partnership between the two West Sussex Citizens Advice
Bereavement Report
Supporting communities through bereavement and loss
News & Events
The summer holidays promise a fun-filled time for the family but trips out and treats can be expensive. The Great British Summer Savings scheme is designed to help cut the costs. The Government has reduced VAT on eligible activities from 20% to 5% across the country and expects businesses to pass these savings on to customers. This means many attractions, activities and meals out will be cheaper.
This summer, I had the incredible opportunity to complete a six-week Projects and Marketing Internship at Citizens Advice West Sussex (CAWS). Looking back on my experience, I can honestly say it has been one of the most valuable and rewarding experiences of my university journey so far.
Our Spring/Summer Newsletter is here!
On 16th July, we were proud to be a part of the Crawley Legal Walk, raising vital funds for our charity to be able to continue providing free, independent advice to those who need it. Together, legal professionals and supporters walked 10km around Tilgate park, coming together for a fantastic cause while enjoying the beautiful surroundings and great company.
Heatwaves can make everyday life uncomfortable and even risky for your health. Staying cool and hydrated is key, and a few simple changes can make a big difference. Here are ten easy tips to help you beat the heat:
Our Winter Newsletter is here!








