Free, responsible, honest
advice in West Sussex
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Debt and Money
More people than ever before are getting into debt or finding it difficult to live on the money they earn or receive. We can help if you are struggling with debt and money issues.
Housing
Housing issues can vary, from getting repairs completed to being evicted. We can help whether the problem is big or small.
Benefits
Need advice on what benefits you might be entitled to and how to apply? We can help.
Employment
We can help you understand your rights at work and support you through any concerns and problems.
Energy and Utility Bills
As the cost-of-living crisis impacts many and energy costs rise, you may be finding it hard to handle your bills. We can help.
SEND Information and Support
As a parent or carer of a young person with Special Educational Needs and Disabilities (SEND) it can be difficult navigating the benefits system and understanding what your child is entitled to, we are here to help.
Benefits Advice for People Affected by Cancer
Help is available if you are struggling to cope financially. The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
How to Get Advice
In Person
By Phone
Online
Refer Someone
National Citizens Advice
We Are Citizens Advice - the people’s champion. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
News & Events
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
“Volunteering here makes me feel like I am doing something useful”. Citizens Advice in West Sussex is currently looking for receptionist volunteers at several of its offices.
Over the summer, there have been a rise in parking scams across the UK. People have reported having their card details secretly stolen by cark park machines that have been tampered with and receiving fake text messages from fraudsters about unpaid tickets asking for bank details. Read on to find out the best ways to keep yourself and your family protected from some of the most common tricks that parking fine scammers use.
When asked about the benefits of volunteering for CAWS, our colleagues have talked about how diverse, challenging and rewarding the roles are here. One volunteer shared that she gives up her time to work with our team because it gives her “satisfaction to know that she is doing something that is worthwhile for the local community.”