Free, responsible, honest
advice in West Sussex
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Debt and Money
More people than ever before are getting into debt or finding it difficult to live on the money they earn or receive. We can help if you are struggling with debt and money issues.
Housing
Housing issues can vary, from getting repairs completed to being evicted. We can help whether the problem is big or small.
Benefits
Need advice on what benefits you might be entitled to and how to apply? We can help.
Employment
We can help you understand your rights at work and support you through any concerns and problems.
Energy and Utility Bills
As the cost-of-living crisis impacts many and energy costs rise, you may be finding it hard to handle your bills. We can help.
SEND Information and Support
As a parent or carer of a young person with Special Educational Needs and Disabilities (SEND) it can be difficult navigating the benefits system and understanding what your child is entitled to, we are here to help.
Benefits Advice for People Affected by Cancer
Help is available if you are struggling to cope financially. The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
How to Get Advice
In Person
By Phone
Online
Refer Someone
National Citizens Advice
We Are Citizens Advice - the people’s champion. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
