Paid roles
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Join us
We have lots of paid roles across our organisation, from Advisors to Administrators, Service Managers to Finance, Data to Communications and Community Engagement. Follow us on social media and check these pages to see what’s coming up.
As we grow to reach as many people who need our help, we are growing our teams who are preventing homelessness, tackling poverty, challenging discrimination and giving clients a voice whist embracing innovation. No day is the same and you will have the opportunity not only to make a difference but build your skills with experiences that local Charity working gives you.
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
As part of the team you will have
- 26 days annual leave plus bank holidays
- Long Service leave
- Investment in Training
- Company pension scheme
- Employee Assistance Programme
- Disability Confident Employer
- Flexible employer sensitive to the needs of today’s workforce
We reserve the right to close early and therefore encourage early applications.
Current Paid Roles
Facilities and IT Support Officer
About the Role We are looking for a proactive and practical Facilities and IT Support Officer to support the smooth day-to-day operation of our charity across premises, facilities, health and safety, and IT support functions. Working closely with the Head of Business Support Operations (HOBSO), you will play a key role in ensuring our offices […]
Debt Caseworker – MAPS
If you care deeply about helping people, enjoy problem-solving, and want to make a real difference in your community, we would love to hear from you. The Role As a Debt Caseworker, you will work directly with clients experiencing debt and financial hardship. You will provide high-quality advice and casework, helping clients understand their options […]
Welfare Benefits and Debt Adviser (Veterans and Families)
About the Role Citizens Advice in West Sussex (CAWS) is seeking an experienced and empathetic Welfare Benefits and Debt Adviser to support injured veterans and their families as part of an Armed Forces Covenant Fund Family Focused Project, delivered in partnership with the GP Federation. Working remotely, you will provide specialist welfare benefits and debt advice to people affected by physical […]
Mental Health Debt and Benefits Advisor
About the Role We are seeking a dedicated and compassionate Mental Health Debt and Benefits Advisor to join our team. This is an exciting opportunity to make a meaningful difference to the lives of people experiencing mental health challenges by providing specialist welfare benefits and debt advice. You will support clients to maximise their income, […]
Debt Supervisor
Debt can affect anyone, and the impact can be far-reaching. At Citizens Advice West Sussex, our Money Advice Project supports vulnerable residents to manage debt, improve financial wellbeing, and regain control of their lives. We are looking for an experienced and motivated Debt Advice Supervisor to lead, support, and develop our Debt Advice Team, ensuring […]
Money Advice Caseworker – Maternity cover
If you care deeply about helping people, enjoy problem-solving, and want to make a real difference in your community, we would love to hear from you. The Role As a Debt Caseworker, you will work directly with clients experiencing debt and financial hardship. You will provide high-quality advice and casework, helping clients understand their options […]
Service Delivery Manager – Projects
We are recruiting a Service Delivery Manager – Projects to join our growing advice team and make a difference. Every week we help hundreds of people providing advice and specialist casework on housing, debt, benefits and more. About the role Our Service Delivery Managers are responsible for a portfolio of advice and casework projects through […]
News & Events
The summer holidays promise a fun-filled time for the family but trips out and treats can be expensive. The Great British Summer Savings scheme is designed to help cut the costs. The Government has reduced VAT on eligible activities from 20% to 5% across the country and expects businesses to pass these savings on to customers. This means many attractions, activities and meals out will be cheaper.
This summer, I had the incredible opportunity to complete a six-week Projects and Marketing Internship at Citizens Advice West Sussex (CAWS). Looking back on my experience, I can honestly say it has been one of the most valuable and rewarding experiences of my university journey so far.
Our Spring/Summer Newsletter is here!
On 16th July, we were proud to be a part of the Crawley Legal Walk, raising vital funds for our charity to be able to continue providing free, independent advice to those who need it. Together, legal professionals and supporters walked 10km around Tilgate park, coming together for a fantastic cause while enjoying the beautiful surroundings and great company.
Heatwaves can make everyday life uncomfortable and even risky for your health. Staying cool and hydrated is key, and a few simple changes can make a big difference. Here are ten easy tips to help you beat the heat:
Our Winter Newsletter is here!