Our Work
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Our Work
Alongside our generalist advice service, we are funded to provide specialist advice and casework in areas such as debt, benefits and housing.
Community Engagement
Our community engagement team work in the heart of the community, working in partnerships to develop new services, improve access to information and create forums to share insight and feedback from our diverse communities.
Our Projects
There is no excerpt because this is a protected post.
Providing advice and support to newly arrived Chagossian residents.
Providing migrant communities in Crawley with Level 1 immigration, benefits advice and access to domestic abuse support. This project is funded by the National Lottery Community Fund.
Free Language Cafes in Broadfield, Crawley. Our English conversation group is a supportive place to practice English language skills. Whether you are looking to get a job, meet people or just to get more confident with your English – we can help.
Join us at our Digital Community Café, a friendly drop‑in session where you can get support with anything from setting up and using email to staying safe online.
Through deep community engagement with the Chagossian Community over ten months, this NHS-funded CAWS project explored the impact of demographic changes and identified community needs as follows: empowerment as a core principle in healthcare delivery, increasing access to services, supporting self-advocacy, promoting prevention, and ultimately reducing health inequalities at a generational level.
Targeted support for Horsham residents who are struggling to meet essential living costs
Free confidential benefits advice to people affected by cancer, and their families and carers. The Macmillan Money & More South East Service is a team of dedicated advisers supporting people affected by cancer, as well as those closest to them and carers, across the South East – Kent, Surrey, Sussex and Hampshire (including the Isle of Wight).
Building a strong, healthy community together
Empowering Communities: Free English Classes in Mid Sussex
Advice on debt problems, funded by Money & Pensions Service (MaPS).
Advice about money and housing for people who are homeless or at risk of homelessness.
The aim of this CAWS project was to gain insights from Young People (16-25-year-olds) regarding their health needs and their experiences in accessing services. Engagement was via surveys, interviews and focus groups alongside informal insight gathering at events and in local community areas, with additional insights from professionals.
Citizens Advice in West Sussex (North, South, East) have partnered with Arun and Chichester Citizens Advice (Citizens Advice in West Sussex Partnership) to create the Poverty in West Sussex Report, providing an overview of poverty in West Sussex following research and insight gathering in partnership between the two West Sussex Citizens Advice.
Advising clients on whether Universal Credit is the right benefit for them and helping them make their first claim.
News & Events
The summer holidays promise a fun-filled time for the family but trips out and treats can be expensive. The Great British Summer Savings scheme is designed to help cut the costs. The Government has reduced VAT on eligible activities from 20% to 5% across the country and expects businesses to pass these savings on to customers. This means many attractions, activities and meals out will be cheaper.
This summer, I had the incredible opportunity to complete a six-week Projects and Marketing Internship at Citizens Advice West Sussex (CAWS). Looking back on my experience, I can honestly say it has been one of the most valuable and rewarding experiences of my university journey so far.
Our Spring/Summer Newsletter is here!
On 16th July, we were proud to be a part of the Crawley Legal Walk, raising vital funds for our charity to be able to continue providing free, independent advice to those who need it. Together, legal professionals and supporters walked 10km around Tilgate park, coming together for a fantastic cause while enjoying the beautiful surroundings and great company.
Heatwaves can make everyday life uncomfortable and even risky for your health. Staying cool and hydrated is key, and a few simple changes can make a big difference. Here are ten easy tips to help you beat the heat:
Our Winter Newsletter is here!