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Macmillan Welfare Rights Service

When you or someone close to you has been diagnosed with cancer, money might not be one of the first things you think about.  You may find you have unexpected costs for example you may need to pay for travel costs to hospital.

Help is available if you are struggling to cope financially. The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.

We offer telephone appointments, face to face appointments at one of our outreach locations, and in exceptional circumstances, home visits to residents of West Sussex.

To make a confidential advice appointment with a Citizens Advice Macmillan Welfare Rights Adviser call us on 01903 532234, email us or visit our contact page.

Macmillan 2024 Impact Report

Click above to read our 2024 Macmillan Impact Report

Citizens map updated scaled

Who We Work With

We are proud to work with many different hospitals and groups throughout West Sussex including: 

  • Fernhurst Centre
  • St Barnabas Hospice
  • St Catherine’s Hospice
  • Worthing Hospital
  • Royal Sussex County Hospital
  • Queen Victoria Hospital
  • East Surrey Hospital
  • Midhurst Community Hospital
  • Princess Royal Hospital
  • Royal Surrey County Hospital
  • St Richards Hospital
  • Cancer Support Groups

We can support anyone who lives in West Sussex, either contact us directly via the details above or speak to a member of staff at your hospital to be referred.

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In 2024, the team helped 1,188 people with 5,480 problems. On average, each person’s income increased by £8372 a year, with £482 in debts written off, reducing their worries in what is already a stressful time.  

“I don’t need to worry about having the heating on. I can afford occasional taxis as I’ve stopped driving. I have a little help in the house & with cutting the grass. It makes a big difference.”  

With the increased cost of living and that 4 in 5 cancer patients are worse off per month on average by £570,* we understand why support and advice makes a difference to people’s lives.   

“We are working with people that can’t work, they have to rely on the benefit system.”  

Elizabeth – Macmillan Benefits Advisor for Citizens Advice in West Sussex