Contact us
We are here for you when you need help.
Advice Line
Freephone Adviceline on 0808 278 7969
Need to cancel an appointment? Call: 01403 336701
Available Monday to Friday: 9:00am – 5:00pm
Complete all the details on our email contact form and an adviser will get back to you. Available Monday to Friday. We aim to get back to you within two working days.
Webchat
Visit the National Citizens Advice website with online webchat available. Webchat is open Monday to Friday: 10.00am – 4.00pm
Referral
Partner organisations can refer a client to us by clicking the button below
Find us
Face-to-face support is available in some of our offices. However, our offices are open to drop-off paper work and discuss access to advice.
Please note: all offices will be closing at 1pm on the 24th and 31st December. All offices will be closed on the 25th, 26th December and 1st January.
Macmillan Welfare Rights Service
The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
Universal Credit: Help to Claim
Citizens Advice have a national helpline dedicated to helping people claim Universal Credit with brilliant advisors there to support you.
News & Events
The summer holidays promise a fun-filled time for the family but trips out and treats can be expensive. The Great British Summer Savings scheme is designed to help cut the costs. The Government has reduced VAT on eligible activities from 20% to 5% across the country and expects businesses to pass these savings on to customers. This means many attractions, activities and meals out will be cheaper.
This summer, I had the incredible opportunity to complete a six-week Projects and Marketing Internship at Citizens Advice West Sussex (CAWS). Looking back on my experience, I can honestly say it has been one of the most valuable and rewarding experiences of my university journey so far.
Our Spring/Summer Newsletter is here!
On 16th July, we were proud to be a part of the Crawley Legal Walk, raising vital funds for our charity to be able to continue providing free, independent advice to those who need it. Together, legal professionals and supporters walked 10km around Tilgate park, coming together for a fantastic cause while enjoying the beautiful surroundings and great company.
Heatwaves can make everyday life uncomfortable and even risky for your health. Staying cool and hydrated is key, and a few simple changes can make a big difference. Here are ten easy tips to help you beat the heat:
Our Winter Newsletter is here!