Contact us
We are here for you when you need help.
Advice Line
Freephone Adviceline on 0808 278 7969
Need to cancel an appointment? Call: 01403 336701
Available Monday to Friday: 9:00am – 5:00pm
Complete all the details on our email contact form and an adviser will get back to you. Available Monday to Friday. We aim to get back to you within two working days.
Webchat
Visit the National Citizens Advice website with online webchat available. Webchat is open Monday to Friday: 10.00am – 4.00pm
Referral
Partner organisations can refer a client to us by clicking the button below
Find us
Face-to-face support is available in some of our offices. However, our offices are open to drop-off paper work and discuss access to advice.
Please note: all offices will be closing at 1pm on the 24th and 31st December. All offices will be closed on the 25th, 26th December and 1st January.
Macmillan Welfare Rights Service
The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
Universal Credit: Help to Claim
Citizens Advice have a national helpline dedicated to helping people claim Universal Credit with brilliant advisors there to support you.
News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
