Contact us
We are here for you when you need help.
Advice Line
Freephone Adviceline on 0808 278 7969
Available Monday to Friday: 9:00am – 5:00pm
Complete all the details on our email contact form and an adviser will get back to you. Available Monday to Friday. We aim to get back to you within two working days.
Webchat
Visit the National Citizens Advice website with online webchat available. Webchat is open Monday to Friday: 10.00am – 4.00pm
Referral
Partner organisations can refer a client to us by clicking the button below
Find us
Face-to-face support is available in some of our offices. However, our offices are open to drop-off paper work and discuss access to advice.
General Enquiries
Monday – Friday: 09:00 – 17:00
0808 278 7969
Macmillan Welfare Rights Service
The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
Universal Credit: Help to Claim
Citizens Advice have a national helpline dedicated to helping people claim Universal Credit with brilliant advisors there to support you.
News & Events
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
“Volunteering here makes me feel like I am doing something useful”. Citizens Advice in West Sussex is currently looking for receptionist volunteers at several of its offices.
Over the summer, there have been a rise in parking scams across the UK. People have reported having their card details secretly stolen by cark park machines that have been tampered with and receiving fake text messages from fraudsters about unpaid tickets asking for bank details. Read on to find out the best ways to keep yourself and your family protected from some of the most common tricks that parking fine scammers use.
When asked about the benefits of volunteering for CAWS, our colleagues have talked about how diverse, challenging and rewarding the roles are here. One volunteer shared that she gives up her time to work with our team because it gives her “satisfaction to know that she is doing something that is worthwhile for the local community.”





