Central and South Sussex Citizens Advice (CaSSCA) have changed their name to:

Citizens Advice in West Sussex (North, South, East)

Citizens Advice offers free, confidential, independent and impartial advice on a huge range of issues, including benefits (and Universal Credit), debt, housing, employment, immigration, relationship problems such as domestic abuse, and much more. Four in five people helped by the charity say that advice has improved their lives.

In West Sussex there are two independent Citizens Advice charities working together in partnership to deliver the countywide information and advice service. This service is delivered from a variety of community settings as well as from some central high street locations. Only Central and South Sussex Citizens Advice has changed its name to the new name of ‘Citizens Advice in West Sussex (North, South, East)’. The reason for this change is to better reflect the geographical locations it provides a service in throughout the north, south and east of the county, and to improve access to the information and advice people need. The charity has also launched an exciting new website with a new URL, reflecting the change: www.advicewestsussex.org.uk. We are very pleased and excited with how it looks and would ask you, when you have a minute, to take a look and let us know what you think.

Julie Martin, CEO of Citizens Advice in West Sussex (North, South, East), said:

‘We help more than 30,000 local people on average every year, but we have been aware for some time that our previous name did not necessarily reflect the wide area of West Sussex that we work in. The old name was not as helpful as it could have been in assisting people to access advice and information, or for potential new funders to understand the wide area we cover.

We know that, increasingly, people are seeking our support for issues they don’t know how to solve, so it’s vital that people can find information easily and access help. Digital search is a growth area and paramount when looking for advice. Our aim is to help many more people as demand for our service increases.’

With social media an even more inherent part of people’s daily communication, having a more easily recognisable name allows us to reach more people digitally, particularly a younger audience.

To follow Citizens Advice in West Sussex (North, South, East) locally on social media and keep up with all its latest news, please search for CAWestSussex on both Facebook and Twitter.

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