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How to apply to become a Volunteer

If you would like to apply to become a volunteer, you must complete the application form below.

If you are interested in becoming part of the Mid Sussex Community Champions Network, please do not complete this form. Instead please click here for more information.

    Your Privacy

    Important: By applying you agree to Citizens Advice in West Sussex retaining the information you give us on our records system. Your information may also be retained in a paper file held securely and accessed by the Citizens Advice service. If your application is not successful, we will store your information securely for six months.

    For more information on how we use and store your data, please see our volunteer privacy policy.

    Unfortunately, if you do not agree to us storing your data, we cannot proceed with your application.

    We also collect Special Category Data:

    Time commitment

    For information on our time commitment criteria, please click here to read

    You must choose I have read and understand the time commitment criteria to proceed with this application form.

    TitleFull Name

    We can work with you to fit your hours around any caring responsibilities or other needs you may have. Times are approximate and may vary:

    Morning session: 9.00am-1.00pm; Midsession: 10.00am – 2.00pm; Afternoon session: 1.00pm-5.00pm

    Please give the names and addresses of two people, other than your family, who can tell us about you – e.g. an employer, teacher or someone who knows you well.

    Please give details below of any disabilities or health issues you would like us to take into account for the interview or if we offer you a volunteer role, so that we can consider any appropriate adjustments to the volunteer environment and better support you. This information will be treated as strictly confidential.


    Our policy on convictions

    We only carry out Disclosure & Barring Service (DBS) checks for roles working directly with clients in services targeted at vulnerable adults or children. Our policy is in place to make sure ex-offenders are treated fairly.

    We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.

    Entitlement to work or volunteer in the UK

    It is important you check you are permitted to volunteer or carry out ‘unpaid work’ in addition to your main reason for entering the country, to avoid jeopardising your visa status. Post-Brexit, EU/EEA nationals from other countries will need one of the following statuses to volunteer: Pre-settled status, Settled status or a visa status that allows volunteering.

    If you cannot find the answer clearly on your immigration documentation, contact the UK Border Agency (www.gov.uk/contact-ukvi-inside-outside-uk)

    Special Category data

    Citizens Advice values diversity, promotes equality, and challenges discrimination. We welcome and encourage volunteer applications from people of all backgrounds, age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. Monitoring recruitment and selection procedures is one way that helps us to ensure that there is no discrimination in the recruitment process. To do this we need to know about the diversity profile of people who apply for volunteer roles at Citizens Advice in West Sussex (North, South, East).

    The information you give us is confidential and used for monitoring purposes only. It will not be seen by anyone responsible for making recruitment decisions. However, if you would prefer not to answer any of the questions we ask, please tick 'prefer not to say'.
    Please select from the drop-down menus below.


    The Citizens Advice service believes that people are disabled by the barriers society places in their way and not by their own impairments. We believe everyone has a role to play in society and we want the service to benefit from the widest range of talent available.


    If you are interested in becoming a Trustee

    You do not need to complete the volunteering form. Instead, please send us your CV and covering letter outlining your interest in the role and skills and experience to us by email, to: busres@westsussexcab.org.uk