Important: By applying you agree to Citizens Advice in West Sussex retaining the information you give us on our records system. Your information may also be retained in a paper file held securely and accessed by the Citizens Advice service. If your application is not successful, we will store your information securely for six months.
For more information on how we use and store your data, please see our
Unfortunately, if you do not agree to us storing your data, we cannot proceed with your application.
Yes, I agree to you storing my personal data in this way No, I do not agree, and accept you cannot process my application.
We also collect Special Category Data:
Yes, I agree to CAWS storing my special category data in this way No, I do not agree to CAWS storing my special category data, and I will not provide this data as part of my application form
7. Are you particularly interested in a specific volunteer role?
8. Describe any skills and experience you have that you think would be useful for the role you wish to do.
e.g. Helping people on the phone or in person giving information and advice, language skills, sign language, research, supporting people to learn or social media.
9. Is there anything in your past experience that you feel would support you in this volunteer application?
e.g. work experience, other volunteering roles, life experiences, training courses, etc.
10. Why do you want to volunteer for Citizens Advice? What do you hope to get from the experience?
11. What do you think are some of the main problems facing your community?
12. It is helpful to know when you will be able to volunteer. Please select your preferred options below, you may choose more than one:
We can work with you to fit your hours around any caring responsibilities or other needs you may have. Times are approximate and may vary:
Morning session: 9.00am-1.00pm; Midsession: 10.00am – 2.00pm; Afternoon session: 1.00pm-5.00pm
Please indicate how many hours or days per week you would like to volunteer for
Are there any times you are likely to be unavailable, e.g. school holidays?
13. Is there anything else you would like to tell us which you think is important to your application?
15. We welcome volunteer applicants with all range of abilities for the skills they bring.
Please give details below of any disabilities or health issues you would like us to take into account for the interview or if we offer you a volunteer role, so that we can consider any appropriate adjustments to the volunteer environment and better support you. This information will be treated as strictly confidential.
16. Have you had any previous convictions not regarded as spent under the Rehabilitation of Offenders Act 1974?
If YES please provide details of the offence and the date of conviction.
Our policy on convictions
We only carry out Disclosure & Barring Service (DBS) checks for roles working directly with clients in services targeted at vulnerable adults or children. Our policy is in place to make sure ex-offenders are treated fairly.
We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.
Entitlement to work or volunteer in the UK
It is important you check you are permitted to volunteer or carry out ‘unpaid work’ in addition to your main reason for entering the country, to avoid jeopardising your visa status. Post-Brexit, EU/EEA nationals from other countries will need one of the following statuses to volunteer: Pre-settled status, Settled status or a visa status that allows volunteering.
If you cannot find the answer clearly on your immigration documentation, contact the UK Border Agency (
Special Category data
Citizens Advice values diversity, promotes equality, and challenges discrimination. We welcome and encourage volunteer applications from people of all backgrounds, age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. Monitoring recruitment and selection procedures is one way that helps us to ensure that there is no discrimination in the recruitment process. To do this we need to know about the diversity profile of people who apply for volunteer roles at Citizens Advice in West Sussex (North, South, East).
The information you give us is confidential and used for monitoring purposes only. It will not be seen by anyone responsible for making recruitment decisions. However, if you would prefer not to answer any of the questions we ask, please tick 'prefer not to say'.
Please select from the drop-down menus below.
<25 25-34 35-44 45-54 55-64 65+ prefer not to say
Male Female I prefer to use another term prefer not to say
How would you describe yourself (Choose one selection).
White British White Irish White Gypsy or Irish traveler White other - please specify below Mixed Heritage-White and Black Caribbean Mixed Heritage-White and Black African Mixed Heritage-White and Asian Asian or Asian British-Indian Asian or Asian British-Pakistani Asian or Asian British-Bangladeshi Black or Black British-Caribbean Black or Black British-African Chinese Arab Other prefer not to say
If 'other', please specify
Religion or belief
No religion Christian (Inc. Church of England, Catholic, Protestant & other denominations) Hindu Jewish Muslim Sikh I prefer to use another definition prefer not to say
If 'other', please specify
The Citizens Advice service believes that people are disabled by the barriers society places in their way and not by their own impairments. We believe everyone has a role to play in society and we want the service to benefit from the widest range of talent available.
Do you consider yourself to be a disabled person or do you have a long-term health condition?