This Volunteers’ Week, we want to celebrate all that our volunteers do and thank them for their continuous hard work and dedication and for who, we are eternally grateful to.

Every year people from all walks of life in West Sussex take time to volunteer for Citizens Advice in West Sussex (North, South, East) and make a huge difference to our community.

CAWS has continued giving advice to those in need throughout the Coronavirus pandemic thanks to the tireless dedication of its staff and volunteers.

The team quickly rallied to ensure as many people as possible could be helped as services saw unprecedented demand. This meant a shift to providing support via phone, email and web chat. Face-to-face services are now gradually being reintroduced and video appointments are available.

As part of Volunteers’ Week, which runs from 1 to 7 June, CAWS wants to thank volunteers for their exceptional contribution to the service and local community.

More than 200 volunteers at CAWS currently contribute on average around eight hours each week in a variety of roles. These vary from advising to administration, social media and research.

Without volunteers, from April 20 to March 21, the charity wouldn’t have been able to help more than 27,500 people with more than 87,000 problems, from debt to housing, benefits and employment problems.

Our volunteers’ dedication and commitment knows no bounds and we simply couldn’t do it without them.

Check out a message below from CAWS Chief Executive, Emma, this Volunteers’ Week.


For more details about volunteering at CAWS, take a look at our short film about volunteering with us!

To find out more about volunteering please click here, or send an email to our Volunteering Team at: