Email Advice

To help us solve your problem, please give us as much detail as possible. If you give us sensitive information such as health conditions, ethnic origin, religion, trade union membership, sexual orientation you need to give us permission to store it. If you don’t want to give us certain information it may limit the advice we can give.

You can withdraw your consent at any time. You can tell us what personal information you don’t want us to store and we’ll delete it.

Are you happy for us to use and store any sensitive details you may give us?
YesNo

Your Enquiry

Please complete the form below with as many details as possible. We aim to get back to you on the same working day, wherever possible. If you’re emailing us out of office hours, we aim to come back to you as soon as possible on the next working day.

Your Enquiry Area?
Please selectArrange appointment in British Sign LanguageBenefitsConsumerDiscriminationEducationFamily & relationshipsGas & electricityHealthHome and neighbourhoodImmigrationLegal system, courts and police powersMoney, debt and creditPhone and post services, TV licencesTaxesTravelYour rights as a citizenWork

Your Name

Your email address

Your address (this is optional. If you give us your address, it may help us to give you more specific advice).

Your postcode (this is optional. If you give us your postcode, it may help us to give you more specific advice).

Your phone number (this is optional). If you are happy for us to call you to discuss your enquiry, please include your phone number.

Please tell us about your problem.

Have you done anything so far, or asked anyone else for help?
YesNo

Are there any urgent deadlines?
YesNo

Before you press ‘submit’, we invite you to provide some more information about yourself, and let us know you are happy for us to use and store it. This is so we can make sure our service meets your needs, and to assist our equality and diversity monitoring.

If you’re happy for us to use and store it, please tick ‘yes’ below.

You do not have to tick ‘yes’, or complete this sensitive information. If you do not want to share this information with us, please do not tick the box and do not complete any of this information.

Yes - I’m happy to share sensitive information and for CAWS to store it for equality and diversity monitoring.No