Important: By receiving advice from us you agree to Citizens Advice in West Sussex (North, South, East) and Arun and Chichester Citizens Advice (ACCA) retaining the information you give us on our records system.
For more information on how we use and store your data relating to your query, please see our
Unfortunately, if you do not agree to us storing your data we cannot give you advice.
Yes, I agree to you storing my personal data in this way No, I do not agree, and accept you cannot give me advice.
We need your consent to record and use your special category personal data:
We need your explicit consent to use some information including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.
If you agree, we’ll use this information, which is known as ‘special category personal data’ to
• Give you advice
• Help us gather data to improve our service
• Support our research in a way that you can’t be identified
We’ll make sure all your information is kept safe in our secure case management system.
By ticking the boxes below you consent to Citizens Advice in West Sussex and Arun and Chichester Citizens Advice recording the special category personal data you choose to provide Citizens Advice.
I consent to you holding information on my (please tick all those that you agree to):
Ethnicity Health Condition Religion Sexual Orientation Trade Union Membership None of the above
Are you in our area?
Do you live, work or study in the Crawley, Horsham, Mid Sussex, Chichester and Arun, Adur and Worthing or surrounding areas?
Yes, I live in one of the above areas No, I don’t live in one of the above areas: we’re sorry but we’re not able to help you. Please visit www.citizensadvice.org.uk to locate your nearest Citizens Advice office
Please complete the form below with as many details as possible. We aim to get back to you on the same working day, wherever possible. If you’re emailing us out of office hours, we aim to come back to you as soon as possible on the next working day.
If you are not living in one of our district please follow this link:
Your Enquiry Area?
Please select Arrange appointment in British Sign Language Benefits Consumer Discrimination Education Family & relationships Gas & electricity Health Home and neighbourhood Immigration Legal system, courts and police powers Money, debt and credit Phone and post services, TV licences Taxes Travel Your rights as a citizen Work
—Please choose an option— Arun Chichester Horsham Crawley Adur Worthing Mid Sussex
Your email address
Your address (this is optional. If you give us your address, it may help us to give you more specific advice).
Your postcode (this is optional. If you give us your postcode, it may help us to give you more specific advice).
Your phone number (this is optional). If you are happy for us to call you to discuss your enquiry, please include your phone number.
Please tell us about your problem.
Have you done anything so far, or asked anyone else for help?
Please let us know what you have done so far
Are there any urgent deadlines?
Please tap the box below to select a date:
Before you press ‘submit’, we invite you to provide some more information about yourself, and let us know you are happy for us to use and store it. This is so we can make sure our service meets your needs, and to assist our equality and diversity monitoring.
If you’re happy for us to use and store it, please tick ‘yes’ below.
You do not have to tick ‘yes’, or complete this sensitive information. If you do not want to share this information with us, please do not tick the box and do not complete any of this information.