Opening hours

Monday – Friday, 10am – 4pm 

Pre-booked face-to-face appointments are available at our office during these times for people who cannot access advice or appointments digitally. Reception is open to drop off paperwork or arrange advice call backs. We have very limited space for on the day in-person help and is for emergencies only, so please phone or email where you can.

You can pre-book a face to face appointment with our team – contact us. 

Our address

Citizens Advice Worthing
Worthing Town Hall
Chapel Road
BN11 1HA

Useful Tools

Benefit Checker

Volunteering Opportunities in Worthing

Advice Volunteers – Digital/Adviceline

MacMillan Volunteer Project Administrator

Click here to apply.


  • Lancing Library Outreach: drop in on Thursday’s 11am- 4pm.

A member of the team will be there to greet you, however, an appointment might need to be booked for further support.


  • Macmillan Benefits
  • Debt Advice and Casework

Find out more about volunteering

"Volunteering is such a fantastic experience, and everyone here makes me feel that what I do is appreciated"