Opening hours

Monday – Friday, 10am – 4pm 

From Friday 10th May, we are starting to move our Worthing office. We are still located in the Town Hall but towards the back of the main reception. We will have limited waiting space and will be unable to offer on the day face to face advice unless it is an emergency. Appointments, telephone, email and webchat will still be available.

If you visit because you need to drop off papers, have an appointment or need to arrange one, please ask the council staff at the main reception to direct you to us.


Pre-booked face-to-face appointments are available at our office for people who cannot access advice or appointments digitally. Reception is open to drop off paperwork or arrange advice call backs. We have very limited space for on the day in-person help and is for emergencies only, so please phone or email where you can.

You can pre-book a face to face appointment with our team – contact us.

Our address

Citizens Advice Worthing
Worthing Town Hall
Chapel Road
BN11 1HA

Useful Tools

Benefit Checker

Volunteering Opportunities in Worthing

Advice Volunteers – Digital/Adviceline

MacMillan Volunteer Project Administrator

Click here to apply.


  • Lancing Library Outreach: drop in on Thursday’s 11am- 4pm.

A member of the team will be there to greet you, however, an appointment might need to be booked for further support.


  • Macmillan Benefits
  • Debt Advice and Casework

Find out more about volunteering

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