Phone
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
You can contact an adviser through our adviceline for all general advice. We also have phone numbers for Help to Claim (Universal Credit), energy bill support and Macmillan Welfare Rights service.
Our phonelines can get busy, you can find other ways to contact us at the bottom of this page.
Who to call
Adviceline
Freephone Adviceline is available Monday to Friday: 9:00am – 5:00pm
Help to Claim
National helpline for people making their first claim for Universal Credit. Open Monday to Friday: 8:00am – 6:00pm
Macmillan Welfare Rights Service
Free confidential benefits advice to people affected by cancer, and their families and carers.
National Citizens Advice
We Are Citizens Advice - the people’s champion. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
How to Get Advice
In Person
By Phone
Online
