Volunteer Learning and Development assistant
Role Purpose
We are looking for volunteers to help provide our service in your local community.
Do you have spare time to offer your skills to support our Learning and Development team with your skills?
Please contact us!
As a volunteer Learning and Development assistant, the role involves:
- Maintaining the L&D e-mail account and phone/video calls to support learners with their enquiries.
- Help maintain records of training and development and send follow-up communication.
- Support in tracking volunteer progress and ensuring compliance with mandatory training requirements.
- Helping develop the L&D resource base by creating and testing case study examples, researching good practice examples in all enquiry areas and help recording ‘bitesize’ videos/ podcasts
- Assisting the L&D team in the delivery of some training sessions
As a volunteer Learning and Development assistant, you need to:
- Be friendly and approachable
- Be non-judgmental and respect views, values and cultures that are different to your own
- Have excellent verbal and written communication skills
- Have good IT, research and numeracy skills
Other Information
You may need to work from home and/or from one of our offices, supported by our Learning and Development team.
You will need your own IT equipment and access to Wi-Fi for digital training. There will also be training on the job by specialist staff members.
We pride ourselves on having a diverse workforce and welcome all applications from people with all range of abilities for the skills that they bring.