Opening hours

We are open for pre-booked face-to-face appointments only.

You can get information and advice from us without leaving your home.
Self-help information: visit www.citizensadvice.org.uk
Email: 
click here to complete our form
Web chat: click here

Telephone Adviceline: 0808 278 7969 (Freephone, Monday-Friday, 9am-4.30pm)
Our phone lines can be busy. If you can’t get through on the phone straight away, please try again or use email or web chat.

Ask us if you’d like a video appointment.

British Sign Language Live Video Link: go to our Contact Us page and click the SignVideo logo – Monday to Friday, 10am-4pm.

English not your first language? We can arrange for an interpreter – just let us know.

**Would you like to join our network of Community Champions in Mid Sussex, to help share and get feedback from your community on local Covid resources?**
Click here to find out more.

Our address

Burgess Hill Library
The Martlets
Burgess Hill
RH15 9NN

Join our team

"Interested in volunteering with us?"

My adviser was very helpful, I have a few significant issues to deal with and he was very knowledgeable and thorough.

Find out more about volunteering

"Volunteering is such a fantastic experience, and everyone here makes me feel that what I do is appreciated"