In person
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Find Us
All offices will be closing at 1pm on the 24th and 31st December (With the exception of Worthing, East Grinstead and Haywards Heath which will all be closed on the 31st December). All offices will be closed on the 25th and 26th December and 1st January.
We have 6 offices plus outreach clinics across West Sussex and work in partnership with Arun and Chichester Citizens Advice who have 3 in person sites, ensuring there is a local office in every District and Borough in the County.
In addition to our telephone, video, webchat and email access, we offer in person appointments booked by contacting us for advice or via a partner referral.
Our receptions are open to hand in paperwork, book appointments or arrange advice call backs. We have very limited space for on the day drop in’s, with most offices reserving slots for emergencies only, so please phone or email whenever you can.
Burgess Hill
Burgess Hill Library The Martlets Burgess Hill RH15 9NN
Chichester
East Pallant House 1 East Pallant Chichester PO19 1TY
Crawley
Citizens Advice Crawley The Orchard Gleneagles Court Brighton Road Crawley RH10 6AD
East Grinstead
East Grinstead Library 32-40 West Street East Grinstead RH19 4SR
Haywards Heath
Citizens Advice Haywards Heath Oaklands Paddockhall Road Haywards Heath RH16 1HG
Shoreham-by-Sea
The Shoreham Centre Pond Road Shoreham-by-Sea BN43 5WU
Worthing
Citizens Advice Worthing Worthing Town Hall Chapel Road Worthing BN11 1HA
Outreach Centres
Arundel
Billingshurst
Broadfield
Chanctonbury Leisure Centre
East Preston
Henfield
Lancing
Littlehampton Baptist Church
Littlehampton Jobcentre Plus
Littlehampton Library
Littlehampton: Amber House
Littlehampton: Chilgrove House Community Centre
Littlehampton: Wickbourne Centre
Midhurst
Pulborough
Rustington
Selsey
Southwater Village Surgery
Steyning
Storrington
Wittering
Yapton and Ford
How to Get Advice
In Person
By Phone
Online
Refer Someone
News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
