Contact us
We are here for you when you need help.
Advice Line
Freephone Adviceline on 0808 278 7969
Available Monday to Friday: 9:00am – 5:00pm
Complete all the details on our email contact form and an adviser will get back to you. Available Monday to Friday. We aim to get back to you within two working days.
Webchat
Visit the National Citizens Advice website with online webchat available. Webchat is open Monday to Friday: 10.00am – 4.00pm
Referral
Partner organisations can refer a client to us by clicking the button below
Find us
Face-to-face support is available in some of our offices. However, our offices are open to drop-off paper work and discuss access to advice.
General Enquiries
Monday – Friday: 09:00 – 17:00
0808 278 7969
Macmillan Welfare Rights Service
The Macmillan Welfare Rights Service offers free confidential benefits advice to people affected by cancer, and their families and carers.
Universal Credit: Help to Claim
Citizens Advice have a national helpline dedicated to helping people claim Universal Credit with brilliant advisors there to support you.
News & Events
Legal eagles from throughout the area joined staff from Citizens Advice in West Sussex (CAWS) to take part in a 10km fundraising walk to raise vital cash for Citizens Advice services. The annual Crawley Legal Walk, which took place in Tilgate Park in Crawley on Tuesday (September 9) aims to raise thousands of pounds, with this year’s money going directly to key CAWS projects, including the foodbank team and cancer support project.
Here at Citizens Advice in West Sussex, we are hosting regular advice webinars in the evenings and daytime to help parents and carers of young people with disabilities, including Special Educational Needs (SEND), navigate the benefits system.
The UK government will be conducting its second Emergency Alert test this Sunday at 3pm. Read on to find out everything you need to know about to the Emergency Alert test this weekend, including how to opt out if you need to.
Our Spring/Summer Newsletter is here!
Donna competed in Archery at the British Transport Games in Oxford from 31st July to 3rd August winning not only Gold in her age group but also being the highest scoring female across all age groups!
Over the past six weeks, I’ve been working as a Communications and Community Engagement Intern with Citizens Advice West Sussex. I have been welcomed into this role by an incredible team who have supported me and given me hands-on experience into the work that goes into supporting local communities.