Opening hours

You can get information and advice from us without leaving your home.
Self-help information: visit
click here to complete our form
Web chat: click here

Telephone Adviceline: 0808 278 7969 (Freephone, Monday-Friday, 9am-4.30pm)
Our phone lines can be busy. If you can’t get through on the phone straight away, please try again or use email or web chat.

Ask us if you’d like a video appointment.

Face to face advice:
Monday to Friday, 10am-4pm
You can pre-book a face to face appointment with our team – contact us using the phone or email information above.

Click here to find out how we’re keeping people safe in our centres.
If you come to our centre, please wear a face mask and use the hand sanitisers provided.

British Sign Language Live Video Link: go to our Contact Us page and click the SignVideo logo – Monday to Friday, 10am-4pm.

English not your first language? We can arrange for an interpreter – just let us know.

Crawley Communities Money Advice for people from diverse backgrounds: visit our page about this service for information and how to contact our Caseworker.

Professional referrals:
If you are a professional and you’d like to refer your client to us, please make a direct referral.

Our address

Citizens Advice Crawley
The Orchard
Gleneagles Court
Brighton Road
RH10 6AD

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