Opening hours

You can get information and advice from us without leaving your home.

Email: click here
Web chat: click here
Telephone Adviceline*: 0808 278 7969 (Monday-Friday, 9am-4.30pm)
Self-help information: visit
Crawley Communities Money Advice for people from diverse backgrounds: visit our page about this service for information and how to contact our Caseworker.


*Our phone lines can be busy. If you can’t get through on the phone straight away, please try again or use email or web chat.


Face to face service
We have a team at the centre Mondays to Fridays, 9am-4pm.
Due to Covid we can only offer limited face to face appointments if you are in an emergency, or if we can’t help on email, web chat or phone.
To make an appointment, please ring the doorbell, phone or email us.
If you come to our centre, please wear a face mask and use the hand sanitisers provided.
To find out how we are keeping people safe in our centres, please click here.



Professional referrals
If you are a professional and you’d like to refer your client to us, please make a direct referral.

Our address

Citizens Advice Crawley
The Orchard
Gleneagles Court
Brighton Road
RH10 6AD

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