Free, responsible, honest
advice in West Sussex
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Debt and Money
More people than ever before are getting into debt or finding it difficult to live on the money they earn or receive. We can help if you are struggling with debt and money issues.
Housing
Housing issues can vary, from getting repairs completed to being evicted. We can help whether the problem is big or small.
Benefits
Need advice on what benefits you might be entitled to and how to apply? We can help.
Employment
We can help you understand your rights at work and support you through any concerns and problems.
Energy and Utility Bills
As the cost-of-living crisis impacts many and energy costs rise, you may be finding it hard to handle your bills. We can help.
SEND Information and Support
As a parent or carer of a young person with Special Educational Needs and Disabilities (SEND) it can be difficult navigating the benefits system and understanding what your child is entitled to, we are here to help.
How to Get Advice
In Person
By Phone
Online
Refer Someone
National Citizens Advice
We Are Citizens Advice - the people’s champion. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
News & Events
Over the summer, there have been a rise in parking scams across the UK. People have reported having their card details secretly stolen by cark park machines that have been tampered with and receiving fake text messages from fraudsters about unpaid tickets asking for bank details. Read on to find out the best ways to keep yourself and your family protected from some of the most common tricks that parking fine scammers use.
When asked about the benefits of volunteering for CAWS, our colleagues have talked about how diverse, challenging and rewarding the roles are here. One volunteer shared that she gives up her time to work with our team because it gives her “satisfaction to know that she is doing something that is worthwhile for the local community.”
Citizens Advice in West Sussex is excited to announce that Horsham District Council has extended its funding for outreach sessions for another year. The sessions, which are held at various times in the month in Southwater, Pulborough, Henfield, Billingshurst and Storrington, offer targeted support for Horsham residents who are struggling to meet essential living costs. We care, we listen, and can make a difference through advice about debt, benefits, employment, housing and more.
Legal eagles from throughout the area joined staff from Citizens Advice in West Sussex (CAWS) to take part in a 10km fundraising walk to raise vital cash for Citizens Advice services. The annual Crawley Legal Walk, which took place in Tilgate Park in Crawley on Tuesday (September 9) aims to raise thousands of pounds, with this year’s money going directly to key CAWS projects, including the foodbank team and cancer support project.
Here at Citizens Advice in West Sussex, we are hosting regular advice webinars in the evenings and daytime to help parents and carers of young people with disabilities, including Special Educational Needs (SEND), navigate the benefits system.
The UK government will be conducting its second Emergency Alert test this Sunday at 3pm. Read on to find out everything you need to know about to the Emergency Alert test this weekend, including how to opt out if you need to.