Confused about benefits? We can help

Do you know what you might be entitled to?
Many people are missing out on financial support because they haven’t applied for benefits or because of a wrong decision being issued. It’s important you receive the right entitlements as this can make a big difference to budgeting and quality of life.
We can give you information and advice on benefits and tax credits including:
- How to make a benefit claim
- Benefit calculator checks
- How to challenge a benefit decision
- Transitioning to Universal Credit
- Advise on completing disability and sickness forms
- Passported and local help including Council Tax Support, Travel and Health Benefits
- Help for families, pensioners, disabled people, carers and people on a low income
We also have information about council tax reduction and housing costs, national insurance, payment of benefits and problems with benefits.
If you are not happy with a decision, find out what you can do and how you can appeal.
We have some specialist benefit projects which can help including Help to Claim Universal Credit Helpline, Macmillan Benefits Service for people with cancer living in West Sussex.
Want to check what benefits you might be entitled to? Use our free Benefits Calculator:
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News & Events
Legal eagles from throughout the area joined staff from Citizens Advice in West Sussex (CAWS) to take part in a 10km fundraising walk to raise vital cash for Citizens Advice services. The annual Crawley Legal Walk, which took place in Tilgate Park in Crawley on Tuesday (September 9) aims to raise thousands of pounds, with this year’s money going directly to key CAWS projects, including the foodbank team and cancer support project.
Here at Citizens Advice in West Sussex, we are hosting regular advice webinars in the evenings and daytime to help parents and carers of young people with disabilities, including Special Educational Needs (SEND), navigate the benefits system.
The UK government will be conducting its second Emergency Alert test this Sunday at 3pm. Read on to find out everything you need to know about to the Emergency Alert test this weekend, including how to opt out if you need to.
Our Spring/Summer Newsletter is here!
Donna competed in Archery at the British Transport Games in Oxford from 31st July to 3rd August winning not only Gold in her age group but also being the highest scoring female across all age groups!
Over the past six weeks, I’ve been working as a Communications and Community Engagement Intern with Citizens Advice West Sussex. I have been welcomed into this role by an incredible team who have supported me and given me hands-on experience into the work that goes into supporting local communities.