In person
A local charity helping people of all ages and backgrounds with the support of our amazing volunteers.
Find Us
We have 6 offices plus outreach clinics across West Sussex and work in partnership with Arun and Chichester Citizens Advice who have 3 in person sites, ensuring there is a local office in every District and Borough in the County.
In addition to our telephone, video, webchat and email access, we offer in person appointments booked by contacting us for advice or via a partner referral.
Our receptions are open to hand in paperwork, book appointments or arrange advice call backs. We have very limited space for on the day drop in’s, with most offices reserving slots for emergencies only, so please phone or email whenever you can.

Bognor Regis
Bognor Regis Town Hall, Clarence Road, Bognor Regis, PO21 1LD
Burgess Hill
Burgess Hill Library The Martlets Burgess Hill RH15 9NN
Chichester
East Pallant House 1 East Pallant Chichester PO19 1TY
Crawley
Citizens Advice Crawley The Orchard Gleneagles Court Brighton Road Crawley RH10 6AD
East Grinstead
East Grinstead Library 32-40 West Street East Grinstead RH19 4SR
Haywards Heath
Citizens Advice Haywards Heath Oaklands Paddockhall Road Haywards Heath RH16 1HG
Shoreham-by-Sea
The Shoreham Centre Pond Road Shoreham-by-Sea BN43 5WU
Worthing
Citizens Advice Worthing Worthing Town Hall Chapel Road Worthing BN11 1HA
Outreach Centres
Arundel
Billingshurst
Broadfield
East Preston
Henfield
Lancing
Littlehampton Baptist Church
Littlehampton Jobcentre Plus
Littlehampton Library
Littlehampton: Amber House
Littlehampton: Chilgrove House Community Centre
Littlehampton: Wickbourne Centre
Midhurst
Pulborough
Rustington
Selsey
Steyning
Storrington
Wittering
Yapton and Ford
How to Get Advice
In Person
By Phone
Online
Refer Someone
News & Events
Citizens Advice in West Sussex is excited to announce that Horsham District Council has extended its funding for outreach sessions for another year. The sessions, which are held at various times in the month in Southwater, Pulborough, Henfield, Billingshurst and Storrington, offer targeted support for Horsham residents who are struggling to meet essential living costs. We care, we listen, and can make a difference through advice about debt, benefits, employment, housing and more.
Legal eagles from throughout the area joined staff from Citizens Advice in West Sussex (CAWS) to take part in a 10km fundraising walk to raise vital cash for Citizens Advice services. The annual Crawley Legal Walk, which took place in Tilgate Park in Crawley on Tuesday (September 9) aims to raise thousands of pounds, with this year’s money going directly to key CAWS projects, including the foodbank team and cancer support project.
Here at Citizens Advice in West Sussex, we are hosting regular advice webinars in the evenings and daytime to help parents and carers of young people with disabilities, including Special Educational Needs (SEND), navigate the benefits system.
The UK government will be conducting its second Emergency Alert test this Sunday at 3pm. Read on to find out everything you need to know about to the Emergency Alert test this weekend, including how to opt out if you need to.
Our Spring/Summer Newsletter is here!
Donna competed in Archery at the British Transport Games in Oxford from 31st July to 3rd August winning not only Gold in her age group but also being the highest scoring female across all age groups!