Opening hours

Face-to-face advice: Tuesday-Thursday, 10am-4pm

You will be able to chat to one of our team and we’ll share what information we can at our reception. However, we may offer you a telephone appointment if further help is needed.

Self-help information: visit

Telephone Adviceline: 0808 278 7969 (Freephone, Monday-Friday, 9am-4.30pm)
Our phone lines can be busy. If you can’t get through, please try again or use email or web chat.

Ask us if you’d like a video appointment.

British Sign Language Live Video Link: go to our Contact Us page and click the SignVideo logo – Monday to Friday, 10am-4pm.

English not your first language? We can arrange for an interpreter – just let us know.

If you are a professional and you’d like to refer your client to us, please make a direct referral.

Our address

The Shoreham Centre
Pond Road
BN43 5WU

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