Communications & Marketing Volunteer

What will you do?

Support the Communications & Marketing Officer to reach internal and external audiences so they know what is happening at Citizens Advice in West Sussex, who we are and our values as a charity. This may include one or all of the following depending on what you hope to achieve:

• Create social media content
• Producing assets (artwork, creative etc)
• Create videos, photography and other resources to reach new audiences
• Attend and promote us at external events
• Engage with interviewers from outside the organization as required

What’s in it for you?

• Make a real different to people’s lives
• Learn about a range of issues such as benefits, debt, employment and housing, and the impact on residents and communities
• Build on valuable skills such as communication and problem solving, and increase your employability particularly in jobs involving social sciences, communications
• Work with a range of different people, independently, in a team and within your local community
• Have a positive impact in your community

What do you need to have? You don’t need specific qualifications or skills, but you’ll need to:

• Be friendly and approachable
• Be non-judgmental and politically impartial, respect views, values and cultures that are different to your own
• Have good IT skills
• Have good verbal and written skills
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake training in your role in a timely manner

Volunteer Commitment and Support Details

• We can be flexible about the time spent and how often you volunteer, so come and talk to us.
• This role can be office-based or remote; however, the initial sessions to be in person in one of our Centres in West Sussex
• Reasonable travel expenses will be reimbursed.

Value Inclusion

Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people, people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.