Confused about benefits? We can help
Do you know what you might be entitled to?
Many people are missing out on financial support because they haven’t applied for benefits or because of a wrong decision being issued. It’s important you receive the right entitlements as this can make a big difference to budgeting and quality of life.
We can give you information and advice on benefits and tax credits including:
- How to make a benefit claim
- Benefit calculator checks
- How to challenge a benefit decision
- Transitioning to Universal Credit
- Advise on completing disability and sickness forms
- Passported and local help including Council Tax Support, Travel and Health Benefits
- Help for families, pensioners, disabled people, carers and people on a low income
We also have information about council tax reduction and housing costs, national insurance, payment of benefits and problems with benefits.
If you are not happy with a decision, find out what you can do and how you can appeal.
We have some specialist benefit projects which can help including Help to Claim Universal Credit Helpline, Macmillan Benefits Service for people with cancer living in West Sussex.
Want to check what benefits you might be entitled to? Use our free Benefits Calculator:
How to Get Advice
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News & Events
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
“Volunteering here makes me feel like I am doing something useful”. Citizens Advice in West Sussex is currently looking for receptionist volunteers at several of its offices.
Over the summer, there have been a rise in parking scams across the UK. People have reported having their card details secretly stolen by cark park machines that have been tampered with and receiving fake text messages from fraudsters about unpaid tickets asking for bank details. Read on to find out the best ways to keep yourself and your family protected from some of the most common tricks that parking fine scammers use.
When asked about the benefits of volunteering for CAWS, our colleagues have talked about how diverse, challenging and rewarding the roles are here. One volunteer shared that she gives up her time to work with our team because it gives her “satisfaction to know that she is doing something that is worthwhile for the local community.”