Confused about benefits? We can help
Do you know what you might be entitled to?
Many people are missing out on financial support because they haven’t applied for benefits or because of a wrong decision being issued. It’s important you receive the right entitlements as this can make a big difference to budgeting and quality of life.
We can give you information and advice on benefits and tax credits including:
- How to make a benefit claim
- Benefit calculator checks
- How to challenge a benefit decision
- Transitioning to Universal Credit
- Advise on completing disability and sickness forms
- Passported and local help including Council Tax Support, Travel and Health Benefits
- Help for families, pensioners, disabled people, carers and people on a low income
We also have information about council tax reduction and housing costs, national insurance, payment of benefits and problems with benefits.
If you are not happy with a decision, find out what you can do and how you can appeal.
We have some specialist benefit projects which can help including Help to Claim Universal Credit Helpline, Macmillan Benefits Service for people with cancer living in West Sussex.
Want to check what benefits you might be entitled to? Use our free Benefits Calculator:
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News & Events
Our Winter Newsletter is here!
As we step into the new year it’s a good time to have an annual check that your home is fire and carbon monoxide safe and meets all of the fire and smoke alarm standards. Have a read through our guide and check that you know the warning signs of carbon monoxide poisoning and how to make sure you are protected from fires at home.
Throughout the colder months, Citizens Advice West Sussex (CAWS) will be offering advice and support at local community ‘warm spaces’ such as libraries, community centres and town halls. Right across the county, from Crawley to Worthing and East Grinstead to Shoreham-by-Sea, CAWS advisers will offer proactive support and information on a wide range of energy-related matters.
Citizens Advice in West Sussex is aiming to raise awareness about domestic abuse by taking part in this year’s UN-led 16 days of activism campaign. This year’s campaign, which runs from November 25th to December 10th, is aimed at ending digital abuse against women and girls.
Citizens Advice in West Sussex celebrated their 86th year of helping local residents at their Annual General Meeting in Crawley on November 6. With over 350 local volunteers working together for the community, their advice helped people access £26million of additional income people were missing out on, including fuel tariffs to reduce energy bills. Community members gave up over 33,000 hours and the charity provided 11,000 hours of training to community members across the year.
