Money Advice Caseworker Job – Homelessness Prevention

Citizens Advice in West Sussex (North, South, East) are looking for a passionate and skilled adviser to join their team as a Money Advice Caseworker, making a difference in the lives of vulnerable people at risk of homelessness.  In this rewarding role, you will provide holistic debt and income maximisation support, helping clients secure housing, manage benefits, access financial assistance, and negotiate with creditors.

You will handle a varied caseload to high quality standards both in person and remotely, while collaborating with local partners and agencies.  Strong communication, resilience, and organisational skills are key, and in return we offer the chance to build expertise in a supportive, client-focused environment.

We welcome applications from experienced advisors and those interested in a trainee role, with full training provided.

Benefits include  

• Generous holiday of 26 days plus bank holidays pro rata  

• Employee Assistance Programme  

• Charity worker discounts  

• 3% contribution to pension 

• Access to hundreds of quality training courses and industry recognised training

How to Apply

To complete the online application process, have your CV close at hand for the details, but note that we will NOT accept a CV as application for this role.  CLICK ‘APPLY TODAY‘

Additional information that you will need to complete:

• What date you will be available to start working on
• How you meet the criteria for the role that you are applying for
• Right to work in the UK/Criminal convictions
• References (but minimal details required at this stage, and no one will be contacted until a job offer is made)

You may stop and save your page at any time (SAVE AND CONTINUE button) and a URL link will be automatically emailed to you so you may continue with the process later (but bear in mind the application close date).