We were delighted to have the High Sheriff of West Sussex, Neil Hart, visit our Crawley office today!

Mr Hart met with volunteers, learning about our organisation and the instrumental role they play in supporting the local community and the challenges they have faced in the midst of the pandemic.

In 2020-2021, we supported over 30,000 clients who came to them with almost 100,000 problems, such as debt, benefits, housing and employment. We were also a part of the community response to the pandemic, helping people to access emergency food and energy, as well as advising on furlough.

Throughout the pandemic, our service has seen an increase in demand for advice and we are currently recruiting for more volunteers to support.

The team at the Crawley office were pleased to share their experiences and shine a light on the importance of volunteering and the difference it makes helping communities thrive.

Mr Hart said: “I found the visit really instructive, showing the breadth of advice and support that Citizens Advice in West Sussex can offer to the community. This is the first source of information and guidance for those who have a problem and do not know where to turn; Citizens Advice is there to help. There will be an informed and friendly answer given by one of the cohort of fully trained staff and volunteers.

“We are fortunate indeed to have Citizens Advice in West Sussex, and as High Sheriff I would like to recognise and thank them for the invaluable work they do.”

Emma Cross, Chief Executive at Citizens Advice in West Sussex, said: “We were delighted to be visited by the High Sheriff of West Sussex and celebrate the great work from everyone, especially our volunteers, during the pandemic.”

“Covid-19 has meant a number of volunteers have had to step back or retire. We are grateful for all of the support they have given and hope they will inspire new volunteers to join our great team and support our community as it recovers from the pandemic.”

There are so many opportunities to volunteer with us, from advising to administration, social media and research. To find out more about volunteering at CAWS, visit our volunteering page.