Opening hours

You can get information and advice from us without leaving your home.

Email: click here
Web chat: click here
Telephone Adviceline: 0808 278 7969  (Monday-Friday, 9am-4.30pm)
Self-help information: visit

Our phone lines can be busy. If you can’t get through on the phone straight away, please try again or use email or web chat.

Face to face service:
We have a team at the centre on these days:
Monday to Friday, 9am-4pm

Due to Covid we can only offer limited face to face appointments if you are in an emergency, or if we can’t help on email, web chat or phone.
To make an appointment, please ask at reception, phone or email us.

If you come to our centre, please wear a face mask and use the hand sanitisers provided.

To find out how we are keeping people safe in our centres, please click here.

If you are a professional and you’d like to refer your client to us, please make a direct referral.
We’ll also keep you posted as much as we can on social media:

Our Facebook page
Our Twitter page 

Our address

Citizens Advice Horsham
Lower Tanbridge Way
RH12 1PJ

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