Watch our online chat with expert adviser Dipesh, all about Universal Credit and how we can help you to put in your claim.
We covered information* including:

  • Is Universal Credit the right benefit for me?
  • How quickly will I receive my first payment?
  • Can I claim it if I’m working?
  • What about if I don’t have computer skills, or access to a computer?
  • What is a Claimant Commitment?
  • What is a work coach?
  • How Citizens Advice can help if you’re worried about energy and fuel bills
  • and more!
    *All information was correct at the time of recording, March 10th 2021, but may be subject to change.

For personal advice please contact us directly:
Citizens Advice Help to Claim phone line: 0800 144 8 444
Help to Claim web chat:
Local face to face or video appointments in West Sussex: call 0808 278 7969 or visit

This event was jointly hosted by Citizens Advice in West Sussex (North, South, East) and Citizens Advice Arun and Chichester.




Still image from Citizens Advice Universal Credit live session, showing host Clare and expert Dipesh in conversation.