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Housing issues
We can help you tackle problems with housing
Housing issues will always arise and therefore it’s important you know your rights and responsibilities. We can give you advice on where you stand, whether you are renting your home or paying a mortgage.
If you live in Horsham, Crawley, Mid Sussex or Worthing, we also work in partnership with local authorities to provide specialist housing advice.
Housing issues can vary, from getting repairs completed to being evicted. We can help whether the problem is big or small.
We will provide you with a wide range of information and advice, including:
Arrears
Rent or mortgage arrears
Threat of eviction
Threat of eviction and risk of homelessness
Housing Disrepair
Serious housing disrepair with risk to your health
Court action
Court action for anti-social behaviour
Unlawful eviction
Unlawful eviction or landlord harassment
If you’re worried about losing your home:
- You can contact your local Council office – you can find these listed below – but don’t forget that you can talk to us as a first port of call.
- Talk to us if you’re worried about debt and we can help you to address this.
- We can help you to check what benefits you are eligible for, including Housing Benefit, Universal Credit (housing element), and more.
- If you’ve been threatened with eviction because you can’t cope with your mortgage payments or have fallen into rent arrears, we can help. We work closely with our Local Authorities and their Housing departments to provide support to residents at risk of homelessness.
- We can help if you’re having trouble with your landlord – for example getting repairs made to your home – and if you’re worried that you’re being evicted unfairly because you’ve made a complaint.
If you’re worried about mortgage or rent arrears, you can also contact the Council offices listed.
Horsham District Council
Parkside, Chart Way, Horsham, RH12 1RL
Crawley Town Hall
The Boulevard, Crawley, West Sussex, RH10 1UZ
Adur & Worthing Council
Portland House, 44 Richmond Road, Worthing, BN11 1HS
Mid Sussex District Council
Oaklands, Oaklands Rd, Haywards Heath, RH16 1SS
Find more information on housing
Looking to buy your home? Calculate your monthly mortgage payment using this guide.
Citizens Advice offer a range of self-help information on many housing issues which you can find here or click below: