We’ll be here to help people who need us over the festive period.

If you can, please contact us by email, web chat or phone.
We will have some limited face to face appointments available.

Email, web chat and telephone Adviceline service:

December 24th: 9am-4pm
December 25th-28th: closed
December 29th-31st: 10am-4pm
January 1st-3rd: closed


Email and web chat – please click here for details
Telephone Adviceline: 0344 477 1171


We have some limited face to face appointments at Horsham, Crawley, Worthing and Haywards Heath on these days:

December 24th: 9am-2pm (12.30pm last available appointment)
December 29th-31st: 10am-4pm
To make an appointment please ask at reception*, email or phone us.
*For Crawley – please ring the doorbell.


Self-help information: citizensadvice.org.uk
This is completely free, up to date and easy to use: 24 hours a day, 7 days a week.